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SEND Information and Advice Support Service - Network Survey

Page 1 of 3

Closes 31 Oct 2025

Introduction

The first 6 questions are set by the SEND IASS Network - we have to ask you these. Question 7 gives you the chance to tell us anything else you think we need to know.

1. How easy was it to get in touch with us?

(Required) 0 - not at all easy 1 2 3 4 - very easy

2. How helpful was the information, advice and support we gave you?

(Required) 0 - Not at all helpful 1 2 3 4 - very helpful

3. How neutral, fair and unbiased do you think we were?

(Required) 0 - not at all neutral, fair and unbiased 1 2 3 4 - very neutral, fair and unbiased

4. What difference do you think our information, advice or support has made for you?

(Required) 0 - No difference 1 2 3 4 - A big difference

5. Overall how satisfied are you with the service we gave?

(Required) 0 - Not satisfied at all 1 2 3 4 - Very satisfied

6. How likely is it that you would recommend the service to others?

(Required) 0 - Not likely at all 1 2 3 4 - very likely

7. If you'd like to leave any other feedback about your experience - things we have (or haven't ) done well - we would welcome this! Please use the space here to tell us anything you think we need to know.

Are there any specific comments you would like to make?

There is a limit of 250 characters

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