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22 Oct 2026
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Tell us about your experience
1. Please rate how much you agree or disagree with the following statements
(Required)
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
I felt I had a genuine voice in decisions that affected me/my family
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
My family was involved in the planning and helped support me/my family
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
I felt respected while working with the service
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
I felt listened to and understood
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
Support I received recognised and built on the things that were going well in my/our life, as well as helping with the things that were worrying us
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
2. Looking back, what do you feel was achieved during your time working with us?
Small space provided for freetext answer
3. When thinking about our communication with you (and your family, if relevant) how much do you agree/disagree with the following?
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
Communication was clear and transparent
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
If I needed to speak to someone, they got back to me promptly
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
The language used was easy for me to understand
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
Workers were empowering, compassionate and understanding
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
I was kept informed about important decisions, changes, and updates
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
4. What was the most helpful part of the support you received?
Small space provided for freetext answer
5. If you could change one thing about how we work with families, what would it be?
Small space provided for freetext answer
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